Airlines Clash Over Overbooking: CemAir and Airlink Dispute FlySafair's Claims
CemAir and Airlink have responded to FlySafair's claims that overbooking is a standard practice in the airline industry. Overbooking, a common issue where airlines book more passengers than available seats, has sparked a heated debate. The practice can lead to flight delays and passenger inconvenience. Both CemAir and Airlink have denied that overbooking is a standard practice, citing their own policies to manage passenger demand. The controversy highlights the need for airlines to balance passenger expectations with operational efficiency, using techniques such as yield management and dynamic pricing to minimize the risk of overbooking. With flight scheduling and airline operations under scrutiny, transparency and communication are key to maintaining customer trust.