United Airlines Axes 35 Newark Flights Amid Air Traffic Controller Crisis – What Passengers Need to Know

2025-05-03
United Airlines Axes 35 Newark Flights Amid Air Traffic Controller Crisis – What Passengers Need to Know
The Associated Press - Business News

United Airlines Reduces Newark Flights Due to Air Traffic Controller Shortage

NEW YORK – Travelers flying to or from Newark Liberty International Airport (EWR) faced significant disruptions on Saturday, with widespread delays and cancellations impacting numerous flights. United Airlines, a major carrier operating at Newark, announced it was cutting 35 daily flights, citing a critical shortage of air traffic controllers. This situation is part of a broader nationwide issue affecting air travel.

The Root of the Problem: A Controller Shortage

The Federal Aviation Administration (FAA) has acknowledged the air traffic controller shortage, attributing it to a combination of factors including retirements, hiring challenges, and training backlogs. Newark, a busy hub for United, has been particularly hard hit. The reduced number of controllers impacts the flow of air traffic, leading to bottlenecks and cascading delays.

Impact on Passengers: Delays, Cancellations, and Uncertainty

Passengers experienced long wait times and the frustration of canceled flights. Social media was flooded with reports of stranded travelers and lengthy queues at the airport. United Airlines advised passengers to check their flight status online or through the airline's app before heading to the airport. The airline is working to rebook affected passengers, but options are limited due to the widespread disruption.

What's Being Done to Address the Crisis?

The FAA is actively working to address the controller shortage. They’ve accelerated hiring processes, increased pay for controllers, and are exploring ways to streamline training programs. However, resolving the issue will take time. The agency has also implemented measures to manage air traffic flow, such as adjusting flight schedules and rerouting aircraft. These measures, while necessary, can contribute to delays.

United’s Response and Passenger Advice

United Airlines is providing support to affected passengers, including meal vouchers and hotel accommodations where necessary. The airline emphasized its commitment to safety and its collaboration with the FAA to mitigate the impact of the shortage.

Here's what passengers should do if their flight is affected:

  • Check Flight Status: Visit United’s website or use the mobile app for real-time updates.
  • Contact United: Reach out to United’s customer service for assistance with rebooking or other issues. Be prepared for long wait times.
  • Be Patient: Understand that the situation is beyond the airline's immediate control and that delays are likely.
  • Consider Travel Insurance: If you have travel insurance, review your policy to see if it covers expenses related to delays or cancellations.

Looking Ahead: Will This Become a Frequent Occurrence?

Experts warn that the air traffic controller shortage could continue to impact air travel for the foreseeable future. The FAA's efforts to resolve the issue are ongoing, but the complexity of the problem suggests that disruptions may persist. Travelers should be prepared for potential delays and cancellations, especially during peak travel seasons.

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