OC Health Chief Demands Full Review of County's Relationship with 360 Clinic Amid Billing Concerns

2025-06-18
OC Health Chief Demands Full Review of County's Relationship with 360 Clinic Amid Billing Concerns
Orange County Register

Orange County's top health official is calling for a comprehensive audit of the county's financial interactions with 360 Clinic, following a recent review that uncovered potential billing irregularities. The concerns center around instances of alleged double-billing and payments made for services already covered by insurance, raising questions about financial oversight and accountability within the county's healthcare system.

What's the Issue?

The internal review, initiated in response to mounting concerns, examined the county's payment practices related to 360 Clinic, a provider contracted to offer healthcare services. The findings revealed troubling patterns, suggesting that the county may have been billed twice for certain medical claims. Furthermore, payments were made on claims that were already processed and covered by private insurance companies. This effectively means taxpayers were footing the bill for services already paid for by individuals or their insurers.

The Call for an Audit

Recognizing the seriousness of these allegations, the county's health care chief has formally requested a full and independent audit. This audit will aim to thoroughly investigate the scope of the billing discrepancies, identify the root causes, and determine the financial impact on Orange County taxpayers. The official emphasized the need for transparency and accountability, stating that a comprehensive review is essential to restore public trust and ensure responsible use of public funds.

Details of the Review

While the specifics of the review remain confidential, sources indicate that the investigation focused on a significant period of time and a substantial volume of claims. The review team utilized a combination of data analysis and interviews to uncover the issues. The report highlighted the need for improved internal controls and stricter verification processes to prevent future billing errors.

360 Clinic's Response

Attempts to reach 360 Clinic for comment have been met with limited responses. A brief statement indicated that the clinic is cooperating with the county's investigation and is committed to ensuring accurate billing practices. However, the statement did not address the specific allegations of double-billing or payments for insured services.

Implications and Next Steps

The outcome of the audit will have significant implications for both the county and 360 Clinic. If the allegations are substantiated, the county may seek to recover overpayments and implement corrective measures to prevent future errors. The audit could also lead to a re-evaluation of the county's contract with 360 Clinic and potentially impact the clinic's ability to provide services to the county.

Orange County residents are keenly awaiting the results of the audit, hoping for a swift resolution and assurance that their tax dollars are being managed effectively and responsibly. The situation underscores the importance of vigilant oversight and robust financial controls within the public healthcare system. The county’s Board of Supervisors is expected to discuss the audit request at their next meeting, and the timeline for the audit's completion remains to be determined.

Recommendations
Recommendations