FridayOL

Minneapolis-St. Paul International Airport (MSP) is making it easier than ever for international travellers to breeze through customs. Forget long queues and tedious waits – MSP is introducing a game-changing new technology called Enhanced Passenger Processing (EPP) that significantly reduces wait times.

Instead of the traditional method of approaching a customs desk, passengers arriving at MSP can now use self-service kiosks, roughly the size of a tablet, to complete their customs declaration. These user-friendly devices guide travellers through the process step-by-step, making it quick and efficient.

The EPP kiosks are designed to be intuitive and straightforward. Upon arrival, passengers simply locate an EPP kiosk, scan their passport, and answer a few questions about their trip and belongings. The system then reviews their information and, in many cases, allows them to proceed directly to the baggage claim area. For passengers requiring further inspection, the system flags their information for a Customs and Border Protection (CBP) officer, ensuring a streamlined and targeted review.

MSP Airport is consistently ranked among the busiest airports in the US, and with that comes the challenge of managing high volumes of international travellers. This new technology is a direct response to passenger feedback and a proactive step to improve the overall travel experience. The goal is to reduce congestion, minimize wait times, and ultimately make arriving at MSP smoother and more pleasant. This aligns with MSP’s ongoing commitment to modernize and enhance its facilities and services.

While the EPP kiosks are designed to be user-friendly, it’s always a good idea to have your passport and any required travel documents readily available. CBP officers remain on hand to assist passengers and conduct further inspections as needed. The implementation of EPP is just one piece of MSP’s broader strategy to enhance the passenger experience and maintain its position as a leading international airport. Expect to see more technology-driven improvements in the future as MSP continues to adapt to the evolving needs of modern travellers.

So, next time you’re arriving at MSP Airport, look for the Enhanced Passenger Processing kiosks and enjoy a faster, more efficient customs clearance experience!