FridayOL

SEPANG, July 20 – Good news for international travellers! Malaysia's autogate system for foreign visitors has been fully restored at all entry points across the country, including the bustling Kuala Lumpur International Airport (KLIA) and the Johor Bahru checkpoints. This announcement comes from the Border Control and Protection Agency (AKPS), bringing much-relief to tourists and easing congestion at border crossings.

For months, foreign visitors faced significant delays at autogates, experiencing issues with facial recognition technology and system glitches. These problems led to long queues and frustration as tourists attempted to navigate the automated border control process. The temporary disruptions sparked concerns about Malaysia's tourism appeal and the efficiency of its border control systems.

Addressing the Issues & Ensuring Smooth Passage

AKPS has been working tirelessly to address the underlying issues and ensure a seamless experience for foreign visitors. The agency acknowledged the challenges and has implemented several upgrades and improvements to the autogate system. These enhancements include:

• Improved Facial Recognition Technology: The system now boasts more advanced facial recognition capabilities, reducing errors and improving accuracy.
• Enhanced System Stability: Extensive testing and upgrades have stabilized the autogate system, minimizing the risk of glitches and disruptions.
• Increased Processing Capacity: The system has been optimized to handle a higher volume of travellers, reducing wait times.
• Ongoing Monitoring and Maintenance: AKPS has established a robust monitoring and maintenance program to proactively identify and address any potential issues.

Benefits for Tourists & the Tourism Sector

The restoration of the autogate system is a significant win for Malaysia's tourism sector. By streamlining the border crossing process, the country can enhance the overall travel experience for international visitors. This will not only reduce frustration but also encourage more tourists to choose Malaysia as their destination.

“We understand the importance of a smooth and efficient border crossing experience for our visitors,” said an AKPS spokesperson. “We are committed to providing a world-class border control system that enhances security while facilitating seamless travel.”

Tips for Using Autogates

• Ensure your passport is valid and in good condition.
• Look directly at the camera during the facial recognition scan.
• Follow the instructions displayed on the autogate screen.
• If you encounter any issues, seek assistance from AKPS officers.

With the autogate system fully operational, Malaysia is ready to welcome foreign visitors with open arms and a hassle-free border crossing experience. This development is a testament to the nation’s commitment to improving tourism infrastructure and ensuring a positive impression for all international travellers.