Local Councils Face Action for Poor Performance Under New 'Traffic Light' System

2025-05-25
Local Councils Face Action for Poor Performance Under New 'Traffic Light' System
Free Malaysia Today

PETALING JAYA - Local councils across Malaysia are facing potential consequences if they fail to meet performance standards under the newly implemented “traffic light” grading system. Housing and Local Government Minister Nga Kor Ming has issued a strong warning, emphasizing the importance of accountability and improved service delivery.

The “traffic light” system, a key initiative by the ministry, assesses local councils based on key performance indicators (KPIs) and assigns them a grading – green (excellent), amber (satisfactory), or red (poor). This system aims to drive improvements in areas such as waste management, public cleanliness, infrastructure maintenance, and responsiveness to citizen complaints.

“We are serious about ensuring that local councils are performing at their best. The ‘traffic light’ system is not just a rating exercise; it's a tool to identify areas needing improvement and to hold councils accountable for their performance,” Nga Kor Ming stated in a recent announcement. He stressed that councils consistently receiving red or amber ratings will face repercussions, which could include reduced funding, intervention from the ministry, and even changes in leadership.

What Does the 'Traffic Light' System Measure?

The grading system evaluates councils across a range of crucial areas. These include:

  • Waste Management: Efficiency of waste collection, recycling rates, and cleanliness of public spaces.
  • Public Infrastructure: Maintenance of roads, drainage systems, and public amenities.
  • Complaint Resolution: Speed and effectiveness in addressing citizen complaints.
  • Financial Management: Transparency and efficiency in managing council finances.
  • Planning & Development: Effective urban planning and development control.

Impact on Local Communities

The implementation of this system is expected to significantly benefit local communities. Improved performance by local councils will translate to:

  • Cleaner and safer public spaces.
  • Better maintained infrastructure.
  • Faster response to citizen concerns.
  • More efficient and transparent local government.

Challenges and Future Outlook

While the “traffic light” system is a positive step towards improved local governance, challenges remain. Some councils may struggle to meet the stringent KPIs, particularly those with limited resources or historical performance issues. The ministry has pledged to provide support and training to help councils improve their performance.

Moving forward, the ministry plans to regularly review and refine the system, ensuring it remains relevant and effective. The ultimate goal is to create a culture of accountability and continuous improvement within local councils, leading to better services and a higher quality of life for all Malaysians.

The public is encouraged to participate in monitoring council performance and reporting any issues they encounter. This collaborative approach is essential to ensuring the success of the “traffic light” system and driving positive change at the local level.

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