KK Mart Under Fire: Review of Product Procurement Process Urged Amid Sandwich Controversy
2025-01-15
Free Malaysia Today
PETALING JAYA: Following a public outcry over pre-packed chicken ham and cheese sandwiches, an MP has called on KK Mart to reassess its internal product procurement process and establish a standard operating procedure to ensure quality control and customer satisfaction. This move aims to prevent similar incidents in the future, promoting transparency and accountability in the retail industry. With the rise of consumer awareness and online reviews, companies like KK Mart must prioritise quality and safety, adhering to strict procurement standards and purchasing protocols. By doing so, they can maintain customer trust and loyalty, ultimately driving business growth and success.