FridayOL

A nationwide campaign has been launched in Ireland, urging all users of Telecare personal alarm systems to urgently verify their details. This crucial initiative, spearheaded by BT, Virgin Media, and the UK government (with implications for Irish users), comes ahead of a significant upgrade to the system that provides vital support for vulnerable individuals, particularly the elderly and those with disabilities.

What is Telecare and Why is This Important?

Telecare systems, often referred to as personal emergency response systems (PERS), are designed to provide peace of mind and rapid assistance to individuals living independently who may require urgent support. These systems typically consist of a base unit connected to a landline or mobile network, and wearable pendants or wristbands that users can press to summon help in an emergency. The alarms are a lifeline for countless people, offering reassurance and a direct connection to emergency services or designated carers.

The Upcoming System Change: A Necessary Upgrade

The current Telecare system is undergoing a major upgrade to enhance its security, reliability, and functionality. This transition is essential to meet evolving technological standards and ensure the continued safety and wellbeing of users. However, this upgrade requires users to actively verify their details to ensure the system can accurately identify them and connect them with the appropriate support in an emergency.

Why You Need to Act Now

Failure to verify your details could have serious consequences. If emergency services are called, they may not be able to accurately identify you, leading to delays in receiving the necessary assistance. This is particularly concerning for individuals who may be unable to communicate effectively during an emergency.

How to Verify Your Details

BT and Virgin Media are working closely with local authorities and care providers to ensure a smooth transition. Users are being contacted directly to verify their information. The verification process typically involves confirming your name, address, medical conditions, and emergency contacts. Contact your Telecare provider or local council for specific instructions on how to complete the verification process. Don't delay – act now to ensure your safety and peace of mind.

Who is Affected?

This campaign affects all individuals in Ireland who currently use a Telecare personal alarm system, regardless of whether it's provided by BT, Virgin Media, or another provider. It’s crucial to spread the word to family members, friends, and neighbours who may be relying on these systems.

Further Information and Support

• Contact your Telecare provider directly.
• Contact your local council or health and social care trust.
• Visit the BT or Virgin Media websites for more information.

Don't wait – verify your details today and ensure you continue to receive the vital support you need.