FridayOL

Crozer Health Patients Rejoice: No More Fees for Medical Records

In a landmark decision stemming from Prospect Medical Holdings' recent bankruptcy proceedings, Crozer Health patients can now access their medical records without incurring any fees. This change, announced by the Pennsylvania Attorney General's Dave Sunday's Office, brings an end to a practice that began in early July, where patients were forced to pay significant sums – ranging from $35 to $75 – to obtain copies of their own health information.

The move has been met with widespread approval from patient advocacy groups and individuals who previously struggled with the financial burden of accessing their medical history. For many, these records are essential for continuity of care, second opinions, and managing their health effectively. The prior fees created an unnecessary barrier, disproportionately impacting those with limited financial resources.

The Background: Bankruptcy and Patient Relief

The agreement that led to this change emerged during the complex bankruptcy proceedings of Prospect Medical Holdings, the parent company of Crozer Health. The Pennsylvania Attorney General's office intervened to advocate for the rights of patients, recognizing the unfairness of charging for medical records. Negotiations resulted in a commitment from Prospect Medical Holdings to waive these fees retroactively and prospectively.

What This Means for Patients

This new policy dramatically simplifies the process of obtaining medical records for former and current Crozer Health patients. Here's a breakdown of what patients need to know:

• No Fees: Accessing your medical records will now be completely free of charge.
• How to Request Records: Patients should contact Crozer Health's medical records department directly. Specific contact information can be found on the Crozer Health website (www.crozerhealth.org).
• Retroactive Relief: Individuals who paid for medical records since early July may be eligible for reimbursement. Details on how to apply for a refund will be released shortly by Crozer Health.

Looking Ahead

This agreement represents a significant victory for patient rights and transparency in healthcare. It sets a positive precedent for other healthcare providers, demonstrating the importance of removing financial obstacles to accessing vital medical information. The Pennsylvania Attorney General's Office continues to monitor the situation and ensure that Crozer Health fully complies with the terms of the agreement. This decision underscores the commitment to ensuring fair and equitable access to healthcare for all Pennsylvanians.

Patients are encouraged to stay informed and reach out to Crozer Health directly with any questions or concerns regarding their medical records.