From the Field to the Boardroom: How a Purpose-Driven Journey Shaped Coles' Finance Leader

2025-08-04
From the Field to the Boardroom: How a Purpose-Driven Journey Shaped Coles' Finance Leader
The Australian

Samantha Douglas, Executive General Manager of Finance at Coles Group, isn't your typical finance leader. Her career trajectory, spanning the dynamic worlds of sport, retail, and banking, reveals a powerful theme: a relentless pursuit of purpose. This isn't just about numbers and spreadsheets; it's about aligning financial strategy with a deeper mission.
A Foundation in Sport: Where Passion Meets Performance
Douglas’s journey began in the high-stakes environment of professional sport. This early experience instilled in her a critical understanding of performance under pressure, the importance of teamwork, and the need for meticulous planning – skills that would prove invaluable in her future financial roles. She learned that behind every winning team lies a robust financial foundation, and that understanding the 'why' behind the effort is just as crucial as achieving the 'what'.
Transitioning to Retail: Navigating Complexity and Customer Focus
Moving into the retail sector, Douglas faced a new set of challenges. Here, she honed her ability to navigate complex operational structures and understand the nuances of consumer behaviour. Retail finance demands a keen eye for detail, a proactive approach to risk management, and a constant awareness of the bottom line. Douglas thrived in this environment, demonstrating her capacity to translate market trends into sound financial strategies. She quickly recognized the vital link between financial health and customer satisfaction, emphasizing the importance of investments that enhance the shopping experience.
Banking Experience: Building Trust and Delivering Stability
Her experience within the banking industry further solidified her expertise. The banking sector demands unwavering integrity, a deep understanding of regulatory frameworks, and a commitment to long-term stability. Douglas’s role involved managing significant financial risk and ensuring the bank’s continued success in a highly competitive landscape. This experience instilled in her a strong sense of responsibility and a dedication to ethical financial practices.
Leading Finance at Coles: A Purpose-Driven Approach
Now, as Executive General Manager of Finance at Coles Group, Douglas is applying these diverse experiences to drive financial performance while staying true to her purpose-driven ethos. She champions a culture of collaboration and innovation within the finance team, fostering an environment where financial decisions are aligned with the company's broader strategic goals. Douglas believes that finance isn't just about minimizing costs; it's about strategically investing in the future, supporting sustainable practices, and creating value for stakeholders.
The 'It Has to Count' Philosophy
Douglas often reflects on the importance of ensuring that every action 'has to count'. This philosophy underscores her commitment to making a tangible difference, whether it's through optimizing financial processes, supporting community initiatives, or driving sustainable growth. Her career journey exemplifies the power of aligning personal purpose with professional success, demonstrating that a finance leader can be both strategically astute and deeply committed to making a positive impact. She’s a testament to the fact that a career in finance can be a powerful vehicle for driving positive change.
Ultimately, Samantha Douglas’s story is a compelling reminder that a fulfilling career isn’t just about climbing the corporate ladder; it’s about finding a role where your skills and values align, and where you can contribute to something meaningful. Her journey from the field to the boardroom is an inspiration to aspiring finance professionals seeking to make a difference.

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